Dr. Robert Pennington
Friday, April 9, 2010
Renaissance St. Louis Hotel Airport

"How many times do I have to tell you!" We’ve all spoken these words numerous times in our lives, whether to our coworkers, business partners, or spouses, yet getting others to see our point of view can be a challenge. Sales teams become dysfunctional, partnerships end up in court, and marriages end in divorce, all because of how we handle disagreements with each other. We have to be better! Come join us as renowned speaker and MPI favorite, Dr. Robert Pennington, teaches us how to be more respectful in how we respond, to actually eliminate the disagreement – which in actuality, is really a misunderstanding. This insight filled, interactive program presents a unique approach to resolving conflicts and misunderstandings by reducing people’s resistance to your point of view. His simple, practical communication models will give you a powerful leverage to motivate and influence others with sensitivity and firmness. The participants of this session will leave with the most effective communication tools available.